POS goes offline
Transactions, orders and staff workflows slow down or stop entirely.
Puget Sound · On-site + Remote
Technology
infrastructure
built to stay up.
Managed IT, structured cabling, commercial networks, POS infrastructure, surveillance and AV for businesses that cannot afford downtime.
Managed ITLow VoltageNetworksPOSSurveillanceAV
INFRASTRUCTURE MODELEND-TO-END
FIELDOn-site delivery
REMOTERoot-cause support
DOCSClean handoff
Network + Wi-Fi
POS + Field
Renton, WALocal base
100-mile radiusField coverage
Hospitality-firstOperational expertise
One accountable partnerCable to cloud
START WITH YOUR SITUATION
What are you trying
to solve?
01
Business is down
Get to a human and describe the active issue without navigating a service catalog.
Get help → 02Opening a location
Check the infrastructure, POS, internet and workflow dependencies before go-live.
Check readiness → 03Technology is unreliable
Run SiteCheck to expose common resilience gaps and single points of failure.
Run SiteCheck → 04Need an IT partner
Explore managed infrastructure built around operational ownership and documentation.
Explore Prime →THE REAL PROBLEM
When technology stops,
business stops.
Most outages are not one-device problems. Cabling, switching, wireless, internet, POS and third-party vendors are connected. SYNTECH troubleshoots the whole environment instead of passing the problem downstream.
Wi-Fi becomes unreliable
Handhelds, tablets, guest devices and operational systems become unpredictable.
The network is undocumented
Every support call takes longer because nobody knows what is connected to what.
FREE INFRASTRUCTURE CHECK
Find the weak link before
your busiest shift does.
SYNTECH SiteCheck is a two-minute resilience assessment for networks, Wi-Fi, POS dependencies, backup internet, power protection, security and documentation. Your answers stay in your browser unless you choose to contact us.
10-question resilience scorePrioritized risk flagsNo signup required
WHAT WE OWN
One technology partner.
Across the entire stack.
Managed IT Services
Ongoing technology support, monitoring, vendor coordination and practical infrastructure management for active businesses.
Explore service →Structured Cabling & Low Voltage
Commercial cabling, terminations, patch panels, rack buildouts, labeling and testing designed for maintainable infrastructure.
Explore service →Business Networks & Wi-Fi
Commercial switching, wireless, segmentation, firewall coordination and failover built around reliable business operations.
Explore service →Hospitality & POS Technology
Restaurant technology readiness, POS/KDS infrastructure, printers, handhelds, networks, go-live support and vendor coordination.
Explore service →Security & Surveillance
Commercial camera deployment, cabling, NVR connectivity, aiming, remote access and final system verification.
Explore service →Commercial Audio & AV
Distributed audio, displays and commercial AV infrastructure designed around the way the business uses the space.
Explore service →HOSPITALITY TECHNOLOGY
Restaurant technology
isn't office IT.
Hospitality systems fail differently. A wireless dead zone can stop handheld ordering. A switch issue can take out KDS devices. A bad cable can look like a POS problem. Vendor finger-pointing burns time while the restaurant is open.
SYNTECH combines infrastructure knowledge with hands-on restaurant operations and POS experience, so troubleshooting starts with how the business actually works.
Hospitality Technology01POS + PaymentsTerminals · EMV · Handhelds
02Kitchen SystemsKDS · Printers · Routing
03NetworkVLANs · Switching · Wi-Fi
04ContinuityISP · Cellular failover · UPS
05Physical SystemsCabling · Cameras · AV
THE FLAGSHIP PARTNERSHIP
SYNTECH PRIME
Managed infrastructure for businesses where downtime hits revenue.
One accountable technology partner across the network, connected devices, POS-adjacent systems, vendors and field infrastructure. The engagement starts with a readiness assessment, then moves into a documented operating standard built around the environment you actually run.
Infrastructure ownership
Networks, Wi-Fi, switching, firewalls, critical endpoints and the physical layer are treated as one environment.
Hospitality continuity
POS, KDS, printers, handhelds, ISP and failover dependencies are supported around real operating workflows.
Security baseline
Segmentation, patching, access controls and security tooling are scoped to the client instead of sold as vague checkboxes.
Vendor management
One escalation path across ISPs, POS vendors, carriers and technology partners to reduce finger-pointing.
Field execution
On-site troubleshooting, remediation and project work stay connected to the same technical owner.
Documentation + roadmap
Asset inventory, network notes, standards and recurring reviews make the environment easier to support and scale.
HOW WE WORK
Assess. Engineer. Deploy.
Verify. Document.
Assess
Understand the site, business workflow, infrastructure and actual failure points.
Engineer
Build a practical scope around reliability, maintainability and future growth.
Deploy
Install cleanly with operational disruption kept as low as possible.
Verify
Test cabling, connectivity, devices and workflows before turnover.
Document
Leave labels, notes and handoff details that make future support faster.
FIELD CAPABILITY
Built for real operations.
Proof added as projects close.
NETWORK INFRASTRUCTURE
FIELD CAPABILITY
Network cleanup & recovery
Trace undocumented cabling, reorganize racks, verify switching and PoE, restore reliable connectivity, then document the environment.
HOSPITALITY TECHNOLOGY
FIELD CAPABILITY
Restaurant technology deployment
Cabling, switching, Wi-Fi, POS hardware, KDS, printers, payments and operational-readiness support across the site.
SURVEILLANCE SYSTEMS
FIELD CAPABILITY
Surveillance deployment
Camera mounting, cable verification, network connectivity, aiming, NVR access and final system verification.
LOCAL FIELD COVERAGE
Based in Renton.
Built for Puget Sound.
On-site and remote support for restaurants, hospitality groups, retail and small-to-midsize businesses across the greater Seattle region.
RentonSeattleBellevueKentTacomaAuburnFederal WayEverett
BUILD THE RIGHT BRIEF
Use the right planner
for the right project.
START A PROJECT
One call.
One accountable partner.
Tell us what is failing, what you are opening, or what needs to be rebuilt. For a detailed scope, use the Project Planner. For a quick conversation, send the form here.